We do not process payments or share sensitive credentials via email. All financial discussions happen after the proposal phase.
Is your brief ready for a Bogotá studio?
We operate on a pre-consultation model to ensure strategic alignment before technical scoping. Submit your project brief below, or call our direct line for immediate concerns.
"For security, we do not accept unsolicited code or design files prior to an initial discovery call. Please use the form for all submissions."
Engagement Criteria
We prioritize clients who can articulate business goals, not just feature lists. A clear brief is the first signal of a viable partnership.
Fit assessment + 30-minute discovery call link.
Process & Pitfalls
Vague Briefs
"Redesign our site" without context gets a template response requesting business goals and metrics.
Speculative Work
We do not engage in free pitches. Proposals are paid and based on the discovery call findings.
Feature Lists vs. Goals
We ask 'why' before 'how'. Prioritize business outcomes over technical implementation requests.
"Our best work happens when clients see us as a strategic partner, not a production vendor."
Design Lead · Bogotá Studio
The creative energy of Bogotá informs our design perspective.
Strategic Hub in South America
Our studio at Carrera 11B #99-25 is the primary location for client-facing work. We maintain flexible hours for calls with North American and European clients.
Flexible for EU/US calls.
Remote standard.
"A client from Berlin schedules a 10 AM call (4 AM COT) and receives a detailed summary and action items within 12 hours."
Project Brief: The Information We Need
Empower your team to prepare a high-quality brief. The quality of input directly impacts the quality of our proposal.
Context
Business model, user demographics, current pain points.
Constraints
Hard deadline, budget range, technical/platform limits (e.g., WordPress, React).
Goals
Success in 6 months (e.g., +20% qualified leads, -15% support tickets). Do not guess metrics.
Glossary: Qualified Lead
A lead who has budget, timeline, and decision-making authority. We do not chase leads that lack one of these three.
Avoid: "We need a website like [Competitor URL]" without explaining why that competitor's approach works for *your* business.
We provide a brief template upon request to help you structure this information.
User Persona Focus
We build around real user needs, not assumptions.
uxsero · Bogotá Studio
Carrera 11B #99-25, Chapinero
Mon-Fri: 9:00-18:00 (COT)
+57 601 508 7300 · [email protected]